it all comes out in the wash

I got an email from someone writing about the suicide of an adman and those who say that nasty blog comments about him had a role in it. The question to me was the ethical responsibility of bloggers regarding their comments. My response:

First, I think you’re making a leap that is, unfortunately, frequently made when it comes to media and tragedy: the implied causality of song lyrics or a game or a movie and, say, a young person’s act of homicide or suicide. The implication is that there was nothing else wrong in this person’s life that may have caused this tragedy and that it could somehow be brought on by one song or scene and that that media is wrong or even evil. Clearly, that’s absurd — and offensive. It’s convenient to try to find such an easy cause and an easy answer. But it is shallow and dangerous to not look deeper.

I don’t know anything about this case beyond what I’ve read in stone-skipping-water news stories. But I would caution against making this same presumption here. In doing so, you’d also be indicting and convicting the commenters in a serious act. This is a tragedy and I imagine there are more causes than we can see, just as there will be more effects than we can see.

So please don’t be quick to condemn interaction online on the basis of this one tragedy. One effect of that would be to dismiss and devalue so much of the good that comes from the ability of everyone to speak today.

As for a blogger’s — or publisher’s — responsibility regarding comments: That is up to them. Under Section 230, a publisher is not legally responsible for content not created by them. That was necessary to insure an open forum for dialog and as a nation we are privileged to have it; it is our online First Amendment. I know you’re asking another question: the ethics of it. I don’t think there is a blanket rule. I say on my blog that I will kill comments that are patently offensive in their use of hate speech or in personal attacks. I’ve been attacked often in my own comments, of course, and I’ve killed only a few of those; I’m more likely to kill comments attacking others, but even then, there’ve not been many. Part of the problem is that there is a falling bar on the definition of offensiveness; we live in an age of offense and political correctness when someone can be offended by anything said and someone can insist that that speech should be silenced. There’s danger there. In a free democracy and an open market, we must value open discussion and the exchange of views and ideas. So who’s to say what goes too far? There is clearly no one standard.

Now, of course, I’m not defending gratuitous and anonymous attacks on people. I value civility in my blog comments and in the forums I used to run for publishers. I ran operations to kill the worst of those comments. And the communities were grateful for that effort. But I also would have fought any effort to take some number of comments or some event attributed to them to shut down all that discussion. That, too, would be a tragedy.

I urge you not to fall into the media trap of making this a simple cause-and-effect story. Note well this from the New York Times story on the event:But a colleague and friend of Mr. Tilley’s, who spoke on condition of anonymity, said, “There’s no way you or I will know why he did this, but it’s certainly not because of blogs.”

“I know it bothered him,” the colleague said, referring to the public criticism. “However, he was very intelligent, with lots of talents and skills, and this was not his whole life. Pointing to blogging and the media just trivializes a man whose life was not trivial.”

I was somewhat bleary-eyed yesterday–not all the synapses were firing–when it occurred to me in the wake of another long primary night: Hey, wasn’t this thing supposed to be over by now?

After weeks of when-will-she-drop-out chatter, some journalists were anxiously awaiting Tuesday’s showdown in Ohio and Texas as a chance to bid farewell to Hillary Clinton and return to something resembling normal life.

The show goes on.

It’s amazing that reporters love horse-race coverage since they’re so damned lousy at it. Hillary Clinton has the nomination locked up. Rudy Giuliani is the sure nominee. Mike Huckabee is surging for the long haul. John McCain’s campaign is dead. Mitt Romney’s the one to beat. Hillary Clinton’s campaign is dead. Everything’s over last night.

Any idiot can bet on a horse and lose. And there’s a word for them. Losers.

I don’t know whether Hillary Clinton is going to win Ohio and Texas today, and if you think I’m going to hazard a guess based on these fluctuating polls, well, you must have snoozed through New Hampshire.

In a comment under my post about restructuring the Times Company below, someone calling him or herself Timesman says that indeed Bill Keller of the Times does want to work collaboratively with his readers, the question is how:

But what, specifically, should journalists at the Times ask its users to do? Let’s hear some very concrete next steps. We’re listening.

OK, friends, let’s take up that challenge. I’ll start the bidding. Please add your ideas of how the Times and its public can work together to perform concrete acts of journalism. (And spare us the kneejerk Times-bashing; those sentiments are stipulated.) Some suggestions:

* Put large amounts of data or documents online and ask the public to help find the stories there. The Dallas Morning News did this with the just-released JFK documents. The Ft. Myers News Press did it with a FOIA on a botched hurricane-relief effort. The Sunlight Foundation has us exposing earmarks in spending bills. Someone, I can’t recall who, did it with Alberto Gonzales’ testimony before Congress. Use your access to get such data and then ask us to help dig into it because we know what’s going on or simply because you want the help. I’d start with Congress and get help from Sunlight and bloggers to strategize that.

* Ask the public to help gather data points around a story. The quickly classical example of this was Brian Lehrer’s WNYC show asking listeners to find out the prices of milk, lettuce, and beer to find out who is being gouged where (which then enables the journalists to ask why — put their price maps against maps of income and race in New York and stories emerge). This should work particularly well on a local level: Ask people to tell you the price they pay for drugs and doctors and map that. Ask them to tell you just how late or dirty their trains are. And on and on. If you get enough data, you can pay attention to the center of the bell curve; the outliers are either mistakes are damned good stories.

* Get the public to help file no end of FOIAs to birddog government. Create a FOIA repository where you can help train them how to do it and record the responses (that bit’s a great idea from Tom Loosemore in the UK) and collect what’s learned.

* One of the great ideas that came out of my entrepreneurial journalism class — inspired by an idea from an intern I worked with at Burda last summer — is to have the public help assign reporters. Now that could get unwieldy quickly. But my CUNY student, Danny Massey, came up with a very smart structure for capturing what the public wants to know so news organizations can allocate at least some of their resource accordingly. I’ll introduce you.

* Establish communities of experts to help on stories, their reporting and checking and even their assignment. This could take the form of Jay Rosen’s beat-blogging idea or of the Ft. Myers panel of experts. Of course, every reporter has such panels in their Rolodexes. But Ft. Myers has learned that people want to be of service before the reporter happens to call. The Times’ crowd is very wise and filled with experts and so why not use the networking and linking power of the internet to help harness that to help with reporting? Imagine a social network around expertise.

* Hand out camera and recorders and ask citizens to capture meetings, lectures, events of all sorts and turn those into podcasts. Most of the time most of them will not get much audience, but the resource that went into each one is minor and the opportunity to spread a wider blanket of coverage on a community is great.

* Get the advertising side involved in supporting curated, quality blog networks: New York, political, business, and so on. The Washington Post has networks for travel and other topics, the Guardian for environment, Reuters for financial blogs. The Times could support the very best of these blogs and benefit from having a wider net of content and reporting at a low cost and risk. And this is the part they’ll like: They can set the definitions of quality. The Times also has an in-house advantage here because About.com knows how to manage and pay large, distributed networks of contributors based on ad and traffic performance.

These ideas work for most any news organization. As I’ll point out in a post I’m writing now: collaboration to create real value is the next generation of interactivity.

To get started, I’d hire a collaboration editor charged with getting such projects going all around the newsroom. But I’d make sure that job gets phased out as journalists collaborate on their own self-interested initiative.

So what other ideas do you have for how the Times — or any news organization — could work together to create journalism?

During a campaign stop in Ohio last week, ABC’s Jake Tapper asked Barack Obama about what he called “an attempt by conservatives and Republicans to paint you as unpatriotic.”

The problem with putting up a post on the weekend is that some of you probably don’t, since you have lives and don’t read blogs on Sundays. So I’d like to point out a weekend post about restructuring the New York Times Company below because there’s an interesting discussion underway in the comments and I’d like it to continue. And while I’m at it, there’s a really great discussion farther down about restructuring universities; please join in.

Well, at last, attention is being paid to the hand job that news media have been giving Barack Obama. Howie Kurtz was pretty much alone in questioning Obamedia (here he was on their slathering over the Ted Kennedy endorsement that did Obama little good in Massachusetts, and here I am complaining about their fawning). Now Saturday Night Live has taken up the story, followed at long last — and way too late, I’d say — by On the Media.

On Kurtz’ show this week, former Mitt Romney spokesman Kevin Madden called media coverage of Obama an “infomercial.” (With emphasis on the mercial, of course.) And former White House Press Secretary Dee Dee Myers shamed media critics and editors for missing their own story: “I think it’s interesting that it took pop culture to make the country focus on the question of whether Hillary Clinton is being treated unfairly, and that was Saturday Night Live.”

Here’s where SNL started, a week ago, with a debate skit. A wonderfully exaggerated Jorge Ramos of Univsion questions Obama: “Oh, my God, I’m so nervous. I can’t believe I’m actually talking to you…. I’m sorry to go on so long, I just really, really, really, really want you to be the next President. And not just because you’re a fantastic human being and the only person who can turn this nation around…. So my question is, are you mad at me?… I was afraid you might be mad at me because, you know, all the shilling for you in my campaign coverage has been so obvious.”

Obama replies: “As I travel around this country, I’ve been hearing the same sentiments from every journalist I meet…. For too long in this country, the press has been hearing the same old refrain: Just give us the news and not your personal opinions. And they’re tired. They’re tired of being told, you journalists have to say neutral, you can’t take sides in a political campaign. And they’re saying, yes, we can. Yes, we can take sides. Yes, we can.”

This week, the well-deserved skewering of puppy-love press continued with another debate skit, this one making fun of the MSNBC Barackfest debate. Clinton: “Maybe its just me but once again it seems as if (a) I’m getting the tougher questions and (b) with me, the overall tone is more hostile.” Cue Russert and Williams playing violins.

I’ve said it before: I think this is a failure of media. It is also a failure of media criticism. Media won’t cover their own failings. Indeed, it’s frightening to hear the logic of political correspondents — this week’s Kurtz show is only the latest example — when they blame the campaign for getting bad coverage because they’re not being nice to the press.

So I’m glad to finally hear On the Media take on the story. Though fat lot of good that will do since we’re only days away from what the horse-race correspondents say is make-or-break Tuesday. Said Brooke Gladstone: “The media heart Obama.”

On OTM, media critic Bill Powers says that Obama has “an amazing ability to deflect bad press and move on.” I think that’s criticizing the event from the wrong direction: The press has an amazing ability not to press. Even in OTM’s criticism, we hear more wet kisses for Obama. Says Powers: “The way he keeps is cool is remarkable for someone under fire, particularly someone relatively young running for president…. It is something we haven’t seen the like of since Kennedy.” Just once, I want to hear reporters talk about what Obama does not say. Just once, I want to see reporters to go into a crowd of Obamaniacs and ask 10 of them — or a pollster 1,000 of them: “What does change mean?” Let’s hear whether, indeed, they are one or whether Obama is an empty vessel for his supporters as he is for media.

On both On the Media and Kurtz, guests predict that once Obama wins and Hillary is out of the way — which they all eagerly predict — the press will start attacking him. I don’t believe that. They’ll continue to slather over him until he gets into the White House. And then we’ll just see whether they finally start doing their job.

(Disclosure: I voted for Clinton.)

: LATER: I post this and then pick up the New York Times this morning, which twice mentions the media’s slathering over Obama. Here they are mocking US magazine, of all journalistic paragons, under a journalism heading, of all places, for treating Obama’s wardrobe better than Clinton’s (though the Clinton feature was one in which she quite gamely made fun of her own outfits and got points for being so game). And here’s a feature on the SNL writer of the debate skits. Not a mention, though, of the Times’ newsroom’s own incurable crush. Reporters, report thyselves.

: But at least on the op-ed page, there has been acknowledgment of the media’s issue. Here was David Brooks’ mockery of it a few weeks ago. And Paul Krugman today:

What we do know is that Mr. Obama has never faced a serious Republican opponent — and that he has not yet faced the hostile media treatment doled out to every Democratic presidential candidate since 1988.

Yes, I know that both the Obama campaign and many reporters deny that he has received more favorable treatment than Hillary Clinton. But they’re kidding, right? Dana Milbank, the Washington Post national political reporter, told the truth back in December: “The press will savage her no matter what … they really have the knives out for her, there’s no question about it … Obama gets significantly better coverage.”

: LATER: I missed Jacques Steinberg’s story in the Times on Saturday that did, indeed, start to cover this, though I’d say it’s a much bigger story than this. See also Rachel Sklar’s complaint with his piece.